Q: What is stoneware?
A: Stoneware is a type of ceramic fired at a high temperature (over 1,200°C or 2,200°F). This process makes it extremely durable and non-porous, making it perfect for everyday use. Unlike earthenware, our stoneware is chip-resistant and designed to last.
Q: Are your ceramics food-safe?
A: Yes, absolutely. All our glazes and materials are non-toxic and food-safe, meeting international safety standards. You can confidently use our pieces for all your dining needs.
Q: Can I put your ceramics in the microwave and dishwasher?
A: Yes. Our stoneware is designed for modern living. All pieces are safe to use in both the microwave and the dishwasher, though we recommend hand-washing for items with gold details to preserve their longevity.
Q: How should I care for my hand-painted ceramics?
A: For general cleaning, simply wash with warm, soapy water. While our designs are durable, please avoid using abrasive cleaners or scouring pads as they may damage the hand-painted surfaces.
Q: Are the patterns truly hand-painted?
A: Yes, every single piece is a unique work of art. Our skilled artisans meticulously hand-paint each item, ensuring that no two pieces are exactly alike. This dedication to craftsmanship is at the heart of our brand
Q: Do you accept custom orders?
A: We love bringing new ideas to life. For inquiries about custom designs or bulk orders, please contact our team via email at benchawan@indraceramic.com. We will work with you to create a personalized collection that fits your vision.
Q: What is the typical lead time for an order?
A: As each piece is handcrafted, the lead time is about 60-90 days. We make to order for import purpose. You can contact us to reserve capacity for your upcoming orders.